You’ve been in an injury or your car has experienced some cosmetic/structural damage because of bad elements. Either way, you want the dents, dings and scratches fixed as soon as plausible. Entrusting your prize vehicle to your initial auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have most effective interest at heart.
Take for instance current “Sierra Vista Herald” news report declaring, “Auto repair shops to be monitored.” Seems Arizona’s new attorney general is putting a sting operation into effect in the region that will “determine if those in the business of car repair think you are honest with their home owners.”
What prompted the requirement of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that the cars require expensive add-on services when they actually do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them alongside a lowball estimate.
In light of situations like these, it’s no wonder recognition is being given out by the Better Business Bureau and other watchdog organizations to auto body repair services that their very own customers’ best interests planned. Recently, EMC Publishers reported which a “Local auto repair shop [had been] recognized by BBB for its consistency.”
The auto repair shop was selected by a “panel of judges containing business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in other areas of business by owned and operated repair service provider secured the win.
One of the ways in which the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective in order to be getting you back within road quickly and using the confidence that your vehicle has been restored meant for complete satisfaction. ICAR Gold class certification also suggests that your auto repair technicians have obtained the highest credentials in the industry to get the task finished right.
Another way in which the auto repair service walked away an issue honor was using the time regrowth to its customers, in plain, non-technical language, what repairs their car needed and what options were available all of them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative components. Watch out for auto body shops that use knock-offs or cheap imitations but impose just slightly compared to a competitor naturally committed to downside deal and backs it up using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off by the auto repair garage. A reputable car body team focuses on by taking your stress out among the process with attention to detail from quote, to insurance agency document approvals, right up through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777